This Return Policy governs the process of returning products purchased through the NovaDrin website located at http://novadrin.com 

1. Eligibility

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Initiation of Return

To initiate a return, please contact our customer service team at support@novadrin.com within [15] days of receiving your product. Please provide your order number and details about the product you would like to return.

3. Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

4. Exchanges

If you wish to exchange an item for a different size or color, please contact our customer service team at info@novadrin.com for assistance.

5. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@novadrin.com so that we can resolve the issue as quickly as possible.

7. Contact Us

If you have any questions about our Return Policy, please contact us at info@novadrin.com

8. Changes to Policy

NovaDrin reserves the right, at its sole discretion, to modify or replace this Return Policy at any time. Any changes will be effective immediately upon posting the updated policy on this page.